The Federal Government has directed the Nigerian Civil Aviation Authority (NCAA) to begin publicly naming and shaming airlines that disrupt flights without genuine reasons.
Naija News reports that the Director of Public Affairs and Consumer Protection at the NCAA, Michael Achimugu, disclosed this in a post on 𝕏, warning that repeated infractions by some operators will no longer be condoned.
Achimugu condemned situations where airline staff deliberately abandon stranded passengers, leaving NCAA consumer protection officers to manage the backlash.
“While one understands the challenges that operators face in our peculiar operating environment, whoever ventures into this business must do it well. We must not always choose the easy way out. Don’t you want to be called ‘world class’? Don’t you want to compete at the highest level? If not for the sake of passengers who trust you to fly them safely, then at least for your own pride,” he said.
The NCAA spokesperson stressed that exposing officials to unnecessary risk while protecting passenger rights was unacceptable, adding that penalties would be enforced in line with regulations.
“For infractions that are sanctionable, the authority will apply the fullest measures possible. We will not abandon the letters of our regulations. The Federal Government has instructed that airlines be named and shamed by the NCAA. While not all disruptions are the fault of airlines, operators must comply with the regulations whenever there is a disruption,” Achimugu stated.
Achimugu confirmed that the new measure, which was backed by the Minister of Aviation and Aerospace Development, would take effect without delay.
“The naming and shaming of erring airlines will commence immediately,” he declared.
The post FG Orders NCAA To Name And Shame Erring Airlines appeared first on Naija News.
